Office Manager
Full Time
Kitchener
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At KRGinsure, we are seeking an experienced and strategic Office Manager to join our Kitchener office. In this role, you'll collaborate with cross-functional teams to drive operational efficiency and support corporate objectives. You will also provide direct leadership to our Commercial Risk Placement Team and act as a key liaison with Head Office.
We offer an attractive compensation package and commission incentives. In addition to vacation, sick time, and a comprehensive group health benefits package, we also provide the following:
We offer an attractive compensation package and commission incentives. In addition to vacation, sick time, and a comprehensive group health benefits package, we also provide the following:
- Hybrid work flexibility
- Matching Group RRSP contributions
- Two paid personal days each year
- Professional membership fees (including RIBO, IBAO, and IIC)
- Professional development and educational reimbursement
- Free parking and professional office space
Key Accountabilities:
- Reporting to the EVP, Commercial Lines, you will lead the Commercial Risk Placement team maximizing client experience and ensuring service standards are achieved. You will also collaborate with the regional sales team and personal lines team towards greater operational efficiency and processes to achieve corporate objectives.
- Be a Senior Leader to our Commercial Risk Placement Team (Kitchener)
Analyze needs, develop and recommend alternatives for improvements to processes, customer service or products. - Lead short-term, defined-scope projects to support regional and corporate goals.
- Support onboarding of new team members.
- Develop and maintain positive relationships with all of our business partners.
- Liaison with our Head Office on regional matters.
- Assist with Regional administration duties as needed
- Assist in resolving technical issues.
Job Qualifications:
• Required:
• Post-secondary education (ie: CIP, CAIB, CRM, Bachelors….)
• RIBO Licensed required
• 5 plus years of insurance operational management
• 3 plus years of commercial risk placement experience
• Knowledge of requirements within insurance industry regulatory environment
• Intermediate knowledge of Microsoft 365 product suite
• Working knowledge of Applied EPIC