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Commercial Insurance | Information Technology

Information Technology

In the rapidly evolving world of technology, businesses face unique risks that can significantly impact their operations if not adequately protected. Traditional Commercial General Liability (CGL) policies often fall short of covering these risks. Technology Professional Liability coverage, also known as Tech Errors and Omissions (E&O), is crucial for companies that rely on technology to produce and deliver their products and services.

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Professional Liability (Tech E&O)

Tech E&O manages risks associated with providing products or services to third parties that are not covered by a CGL policy. This coverage is vital if a third party suffers a financial loss due to your product or service not performing as expected or due to an error or omission by your company. Tech E&O also covers defence costs in litigation.

Situations where Tech E&O would apply include:

  • A coding error in a website or program your company produced causes a third party’s operations to stall, resulting in financial loss.
  • A component your company produces fails, causing equipment used by a third party to stop working and resulting in operational downtime and financial loss.
  • An employee’s recommendation to adjust a client’s network causes the network to crash, leading to time and financial losses for the client’s operations.

Tech E&O policies generally exclude product recall, but some cover damages for loss of use of a failed product. They also typically exclude non-financial losses and intentional or dishonest acts.

Why Insure Your Technology Business?

Technology businesses face distinct risks due to the nature of their operations. A single error or omission can lead to significant financial losses for clients, resulting in costly litigation. Comprehensive Tech E&O coverage protects your business from these risks, ensuring you can continue to innovate and deliver high-quality products and services without fear of devastating financial repercussions.

Who Needs Tech E&O Coverage?

While technology industry businesses are at the forefront of needing Tech E&O coverage, most companies today use technology in some capacity and should consider this protection. Businesses that can benefit from Tech E&O include:

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IT service providers

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Software developers

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Hardware manufacturers

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Web hosting services

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Technology consultants

Icon for Any business using technology to deliver products or services

Any business using technology to deliver products or services

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KRGinsure Brokers, Your Coverage Expert

At KRGinsure, we understand the unique challenges faced by technology businesses. Our team of experts is dedicated to providing tailored insurance solutions that meet your specific needs. Contact us today to learn more about protecting your business with a comprehensive professional liability policy.
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