SME Commercial Team Lead

Hours : Full Time

Department : Commercial Lines

Location : Toronto

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At RRJ Insurance Group Limited o/a KRGinsure, we’re looking for a dynamic Team Lead for our Toronto SME Commercial Risk Placement Team. In this role, you will be a senior resource and mentor to the team. You will also be handling a book of commercial clients and responsible for creating, securing, and delivering top-notch insurance programs.

Primary Responsibilities

• Active Senior Resource for Commercial SME Risk Placement Brokers
• Handle files escalations
• Participate in the development and growth of individual team members
• Effectively service a book of assigned commercial clients
• Work effectively with Sales and Senior Account Managers
• Complete coverage gap analysis
• Effective cross selling and up selling
• Negotiating valued insurance programs for our commercial clients

Qualifications Required

• RIBO license, active and in good standing, is required
• Minimum three years of commercial insurance brokerage experience
• Minimum three years experience in a Team Lead position
• Knowledge of specialty products and/or segment needs would be an asset (e.g. Cyber, D&O, E&O, etc.)
• Other industry qualifications, such as CAIB, CIP, CRM, etc., would be considered an asset
• Post-secondary education would be considered an asset

Skills & Attributes Required

• Exceptional customer service skills with strong business acumen
• Sales-driven approach to account management, the ability to identify coverage gaps, and upsell/cross-sell
• Strong analytical skills
• Must be a team player and have a strong work ethic
• Excellent interpersonal, communication, and negotiation skills
• Organized with effective time management skills
• Self-directed and able to coordinate multiple placements for large multi-line accounts
• Ability to use creativity in structuring product proposals and documentation
• Advanced computer skills with experience in MS Office, EPIC, Applied Systems.

Why Join Us

We offer an attractive compensation package and commission incentives. In addition to vacation, sick time, and a comprehensive group health benefits package, we also provide:

Hybrid work flexibility
Matching Group RRSP contributions
Two paid personal days each year
Professional membership fees (including RIBO, IBAO, IIC)
Professional development and educational reimbursement
Free parking and professional office space

RRJ Insurance Group Limited. is an equal opportunity employer and is committed to a workplace reflecting the diversity of the communities it serves. While we thank all applicants for their interest, only those selected for an interview will be contacted. If contacted for an interview, please inform us should an accommodation be required.

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