Private Client Services (PCS), Account Manager

Hours : Full Time

Department : Personal Insurance

Location : Toronto

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The Private Client Services (PCS), Account Manager plays a key role in managing a diverse portfolio and works closely with a collaborative team of professionals, including producers and insurance partners. You will handle renewals, process endorsements, assess risk exposures, and provide expert insurance advice to our valued clients.

Position type: Full-time, permanent
Role status: Replacement
Location: Toronto

Knowledge, Skills and Requirements

Licensing & Education

Active RIBO license in good standing (required)
Professional designations such as CAIB, CIP, etc., considered an asset

Industry Experience

5+ years of Personal Lines insurance experience, with preference of experience in servicing high-value homes and automobiles
Familiarity with insurers such as Chubb, Aviva Ovation, Intact Prestige (GCNA), or Northbridge Onyx is considered an asset
Experience with The Agency Manager (TAM) and/or EPIC is considered an asset

Technical & Analytical Skills

Proficient in Microsoft Office (Word, Excel)
Strong organizational skills with attention to detail
Proven ability to identify coverage needs and round-out accounts effectively

Interpersonal Skills

Excellent interpersonal, presentation, communication, and negotiation skills
Demonstrated sales ability and client relationship-building skills
A team player with a strong work ethic
Committed to delivering professionalism and expertise to clients

Compensation Range: $65,000 to $115,000 annually

Compensation is based on a full-time 35-hour work week and will be dependent upon the successful candidate’s qualifications and experience, with consideration given to internal equity. It includes variable commissions and potential performance-based bonus.

Why Join Us

We offer an attractive compensation package and commission incentives, plus:

Hybrid work flexibility

Matching Group RRSP contributions
Two paid personal days each year
EFAP available through our group health benefits
Professional membership fees (including RIBO, IBAO, IIC)
Professional development and educational reimbursement
Free parking and professional office space

RRJ Insurance Group Ltd. is an equal opportunity employer and is committed to a workplace reflecting the diversity of the communities it serves. While we thank all applicants for their interest, only those selected for an interview will be contacted. If contacted for an interview, please inform us should an accommodation be required. RRJ does not use AI to screen and/or assess candidate applications.

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