SME Commercial Team Lead

Hours : Full Time

Department : Commercial Lines

Location : Toronto

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We are seeking a dynamic Team Lead for our Toronto SME Commercial Risk Placement. In this role, you will be a senior resource and mentor to the team, while managing a book of commercial clients. You will be responsible for creating, securing, and delivering high-quality insurance programs.

Position type: Full-time, permanent
Role status: New
Location: Toronto

RRJ Insurance Group Ltd. is an equal opportunity employer and is committed to a workplace reflecting the diversity of the communities it serves. While we thank all applicants for their interest, only those selected for an interview will be contacted. If contacted for an interview, please inform us should an accommodation be required. RRJ does not use AI to screen and/or assess candidate applications.

Primary Responsibilities

Active Senior Resource for Commercial SME Risk Placement Brokers
Handle files escalations
Participate in the development and growth of individual team members
Effectively service a book of assigned commercial clients
Work effectively with Sales and Senior Account Managers
Complete coverage gap analysis
Effective cross selling and up selling
Negotiating valued insurance programs for our commercial clients

Qualifications Required

RIBO license, active and in good standing, is required
Minimum three years of commercial insurance brokerage experience
Minimum three years experience in a Team Lead position
Knowledge of specialty products and/or segment needs would be an asset (e.g. Cyber, D&O, E&O, etc.)
Other industry qualifications, such as CAIB, CIP, CRM, etc., would be considered an asset
Post-secondary education would be considered an asset

Skills & Attributes Required

Exceptional customer service skills with strong business acumen
Sales-driven approach to account management, the ability to identify coverage gaps, and upsell/cross-sell
Strong analytical skills
Must be a team player and have a strong work ethic
Excellent interpersonal, communication, and negotiation skills
Organized with effective time management skills
Self-directed and able to coordinate multiple placements for large multi-line accounts
Ability to use creativity in structuring product proposals and documentation
Advanced computer skills with experience in MS Office, EPIC, Applied Systems.

Compensation Range: $85,000 to $125,000 annually

Compensation is based on a full-time 35-hour work week and will be dependent upon the successful candidate’s qualifications and experience, with consideration given to internal equity. It includes variable commissions and potential performance-based bonus.

Why Join Us

We offer an attractive compensation package and commission incentives, plus:

Hybrid work flexibility

Matching Group RRSP contributions
Two paid personal days each year
EFAP available through our group health benefits
Professional membership fees (including RIBO, IBAO, IIC)
Professional development and educational reimbursement
Free parking and professional office space

RRJ Insurance Group Ltd. is an equal opportunity employer and is committed to a workplace reflecting the diversity of the communities it serves. While we thank all applicants for their interest, only those selected for an interview will be contacted. If contacted for an interview, please inform us should an accommodation be required. RRJ does not use AI to screen and/or assess candidate applications.

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